Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my correct size?

Please refer to our comprehensive Size Guide located on each product page to find your perfect fit across our different clothing lines.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

What materials do you use in your garments?

Gemtry prioritizes high-quality fabrics including organic cotton, premium silk blends, and sustainable synthetic fibers, all detailed in the product descriptions.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

How should I care for my Gemtry pieces?

To maintain the quality of your garments, we recommend following the specific care instructions found on the inner label of each item.

Are out-of-stock items ever restocked?

Many of our core pieces are restocked regularly. You can sign up for 'Back in Stock' notifications on the specific product page.